Refund Policy

### 1. Fourteen-day refund period You may request a full refund of a WorkSpace Pro purchase within 14 days after purchase by emailing support@vecsynflo.com. Include enough information to identify the purchase, but do not send your account password or payment-card details. Refunds are returned through the original payment processor. The time taken for funds to appear depends on that processor and the receiving financial institution. This voluntary refund period does not limit any additional refund right available under applicable law. ### 2. Effect on Pro access Once a full or partial refund is successfully processed, the Pro entitlement arising from that purchase is removed. A separate valid entitlement is not removed merely because another purchase was refunded. Free access and saved desktop information are retained, subject to the Free plan's limits. If a payment is disputed, Pro access associated with that purchase may be suspended while the dispute is resolved. Access may be reinstated following a verified resolution in Vecsynflo's favor, provided the purchase has not been refunded. If payment has succeeded but Pro access has not appeared, contact support@vecsynflo.com before making another payment.